Garfield S. Collins is an innovative senior health insurance executive with more than 20 years of results and profitability in highly competitive and regulated health insurance environments. Proficient in Medicaid, Medicare, and commercial lines of business, he is skilled in creating cultures of accomplishment through operations improvement and service excellence.
Prior to coming to NextLevel Health, Garfield served as Senior Vice President and Chief Operating Officer of Beacon Health Options. There he developed and implemented a strategic plan guiding all operational activities, including administration, clinical, claims, quality, business solutions, provider network contracting, credentialing, data management and call center functions for the Western Region Service Center.
As Senior Vice President of Operations for New Century Health, Collins was responsible for all operational and staffing functions impacting utilization management, provider network operations, claims management, and client services.
Prior to his roles as Senior Vice President for two companies, he built RLJ Insurance Services, a preeminent firm in the insurance and reinsurance industry for self-funded medical and voluntary benefit plans. His successful leadership of this startup was fueled by previous accomplishments at AmeriChoice (A UnitedHealth Group Company) and Perot Systems Corporation.
As Chief Operating Officer for NextLevel Health, he will oversee the strategy and implementation of operational units, including claims, member services, provider network services, and information technology.
Collins earned his bachelor of arts in economics from Florida Atlantic University. As a Six Sigma Black Belt, Collins has also earned recognition for his experience in process methodology and change management.