May 22, 2018
In observance of Memorial Day, our offices will be closed Monday, May 28th. We will…Read More >
24/7 Helpline 1-844-807-9734 TTY: Illinois Relay 711
In observance of Memorial Day, our office will be closed on Monday, May 28th, 2018
Illinois Relay 711
Illinois Relay 711
We value our providers and work closely with you to deliver high-quality care for our Members. Call 1-844-807-9734 from 8:30am to 5pm to learn more.
Yes. The information must follow marketing guidelines set by the Department of Healthcare and Family Services (HFS). It helps Medicaid enrollees to understand their health plan options.
Yes. Call 1-844-807-9734 from 8am to 5pm.The Care Manager can help you set up and coordinate services for Members.
Yes. We always encourage feedback. Part of our commitment is the Professional Advisory Committee (PAC). This is a group of providers, including specialists in physical and mental health, substance abuse and nursing, and others that oversees the development of our clinical guidelines and protocols. PAC also suggests quality initiatives for progress and improvement. If you are interested in joining the PAC, call 1-844-807-9734 from 8:30 am to 5pm.
First, you must be a Medicaid certified provider. To be certified, you need to complete forms with the Department of Healthcare and Family Services (HFS). Click here for more information.
You can provide education to Members about their health plan choices. That includes approved materials by the Department of Healthcare and Family Services (HFS). These materials need to include information about the health plans that you are contracted with. You can also give phone access so potential Members can contact Client Enrollment Services. However, you are not allowed to help potential Members enroll online. They must make that choice. Click here to access the HFS website.