Provider Notices & Bulletins


NextLevel Health (NLH) is now in the final stages of closeout of its operations. As previously communicated (see NLH Provider Memo posted August 24, 2020), NextLevel Health requires all providers to meet specific claim submission and reconsideration standards to facilitate payment. Timely filing guidelines allow up to 180 days from the date of service to submit claims. Therefore, providers who provided services for former NLH members for dates of service through June 30, 2020, had until December 31, 2020 to submit claims with date of service June 30, 2020. Now that the timely filing deadline has passed, any new claim submissions received January 1, 2021 or after will be denied.
If a provider disagrees with the claim adjudication outcome, a claim dispute must be filed. Please refer to the Claim Dispute Process Guidelines described in the NLH Provider Memo posted August 24, 2020 (referenced above) for instructions on filing a claim dispute.

Payspan EFT Info Sheet

NLH Provider Notices 2020
NLH Provider Notices 2019
NLH Provider Notices 2018
NLH Provider Notices 2017
NLH Provider Notices 2016

NLH Newsletters

Provider Newsletter Spring 2020

Provider Newsletter Winter 2019

Provider Newsletter Fall 2019

Provider Newsletter Spring 2019

Provider Newsletter Fall 2017

Provider Newsletter Spring 2017

HFS Notices RE: HealthChoice Illinois

Managed Care Program Updates

HFS Provider Notices

HFS Provider Notices