Our Care Approach


We believe in a “no wrong door” approach to health care. Members can use our health plan in their neighborhoods and their doctors’ offices. Our Care Managers can visit Members at their homes or doctors’ offices. They also work in clinics and places where Members get health services. Our Care Management Teams are there to talk with Members anytime. We can be found in many neighborhoods, so Members can see us during office hours.

A PCP leads each Care Management Team. This team approach connects a Member’s providers and can improve his or her health.