COVID-19 Provider Notices


NextLevel Health continues to monitor the COVID-19 national emergency. We are working closely with the Illinois Department of Healthcare and Family Services (HFS) during this unprecedented time to review temporary changes to various billing processes and guidelines, with a goal of increasing access to health care for our Members and decreasing the burden on providers throughout the COVID-19 pandemic.

To that end, please see the links below where providers can easily access all COVID-19 provider notices issued by NextLevel Health and by HFS. Please note that all COVID-19 related provider notices are temporary and will last only until the termination date of this public health emergency. NextLevel Health continues to be committed to improving the health of Chicago and Cook County communities, and we appreciate the partnership of our providers and all stakeholders who are working to combat this disease.

NLH COVID-19 Provider Notices

HFS COVID-19 Provider Notices

Additional COVID-19 Information