May 26, 2017
In observance of the Memorial Day, our offices will be closed Monday, May 29th. We…Read More >
24/7 Helpline 1-844-807-9734
TTY: Illinois Relay 711
Illinois Relay 711
Illinois Relay 711
Here are some commonly asked questions about becoming a Member. If you have other questions, call us at 1-844-807-9734, or if you’re hearing impaired, at Illinois Relay 711 or ask a question by clicking here.
I am qualified for Medicaid! How do I become a member?
We are a Medicaid managed care health plan for people on Medicaid, but not Medicare, who live in Cook County. We are hired by the Illinois Department of Healthcare and Family Services. Visit About Us.
All of covered services are FREE. Our Members pay nothing because Medicaid covers the costs. NextLevel Health has no copays. Click here for a complete list of benefits.
You must live in Cook County and be on Medicaid, but not Medicare. During your open enrollment period, you can choose NextLevel Health. If you do not know when your open enrollment period is, or if you have questions about enrolling, contact Client Enrollment Services.
Contact Client Enrollment Services:
Go to enrollhfs.illinois.gov to sign up. Choose a health plan, a PCP and review your choices.
You’ll also need:
Fill out the enrollment form you received from the Department of Healthcare and Family Services and send it back to them in the envelope they provided.
Top three reasons to choose NextLevel Health:
Experienced. We have years of experience providing health care services. We understand you, your neighborhood and the services and benefits that are right for you.
Community-based. We are in your neighborhood. Our Care Management Teams can be where you are. We understand how hard it can be to manage your health alone, so we’ll come to your home, your doctor’s office, your clinic, or emergency room. When you need us, we’ll be there.
Dedicated. We work to provide you with the right health care right where you live. Our medical providers have their services in your community, which makes it even easier.